Last Updated: June 17, 2026
This Privacy Policy describes how A V Cam Corporation Ltd. ("we," "us," or "our") collects, uses, and shares information about you when you interact with us through our website and other services. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect information you provide directly to us, including:
- Contact Information: Name, phone number, email address, and postal address when you fill out enquiry forms or contact us.
- Business Information: Company name, designation, and project requirements when you request a quotation or product information.
- Communication Data: Messages, queries, and feedback you send us via email, messaging platforms, or our website contact form.
- Usage Data: Pages you visit, time spent on the site, browser type, device information, and IP address collected automatically when you use our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries, quotation requests, and customer support needs.
- To send you product updates, promotional offers, and company news via email, only with your consent.
- To process and fulfill orders, service requests, and maintenance agreements.
- To improve our website, products, and services based on user feedback and analytics.
- To comply with applicable legal obligations and prevent fraud.
- To manage our business relationships and communicate with existing customers, partners, and authorized representatives.
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- Service Providers: Trusted vendors who assist in operating our website or delivering services, bound by confidentiality obligations.
- Legal Requirements: When required by law, court order, regulatory authority, or government agency.
- Business Transfers: In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: Any other sharing will occur only with your explicit prior consent.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law.
- Customer enquiry and order data may be retained for up to five (5) years for business, accounting, warranty, and legal compliance purposes.
- Website analytics data may be retained in aggregated and anonymized form.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience.
- Essential Cookies: Necessary for the website to function properly.
- Analytics Cookies: Help us understand how visitors interact with our website, including through analytics tools such as Google Analytics.
You may control cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
6. WhatsApp and Messaging Communications
We may communicate with customers, prospective customers, business partners, employees, and authorized representatives through messaging platforms, including WhatsApp and the WhatsApp Business Platform provided by Meta, where applicable and in accordance with applicable laws.
Such communications may include, but are not limited to:
- Responses to enquiries and quotation requests;
- Order confirmations and service updates;
- Dispatch, delivery, and maintenance notifications;
- Payment reminders and account-related communications;
- Customer support and assistance;
- Task reminders, operational notifications, and other work-related communications for employees and authorized personnel;
- Product-related information and other business communications relevant to our services.
By voluntarily providing your contact information to us, you acknowledge that we may use such information to send these communications where permitted by applicable law. You may request to stop receiving non-essential communications by contacting us using the details provided below.
We do not use messaging platforms to send unsolicited communications unrelated to our legitimate business activities.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information, including:
- SSL encryption and secure transmission methods where applicable;
- Access controls limiting data access to authorized personnel only;
- Periodic reviews and assessments of our systems and processes.
While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Subject to applicable law, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal data, subject to legal and contractual obligations.
- Opt-Out: Withdraw consent for marketing communications at any time.
- Portability: Request your data in a commonly used and machine-readable format, where applicable.
To exercise any of these rights, please contact us using the details provided below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those external websites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our services are not directed toward individuals under the age of eighteen (18). We do not knowingly collect personal information from minors. If you believe that a minor has provided us with personal information, please contact us so that appropriate steps can be taken to delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.
Any changes will be posted on this page together with an updated "Last Updated" date. Your continued use of our services after such changes become effective constitutes acceptance of the revised Privacy Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us: